You've got questions, we've got answers
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How did MTI get it’s start as a manufacturer of medical equipment?
Medical Technology Industries (MTI) was founded in 1999 by the Jeff Baker in Salt Lake City, Utah. Initially, the company focused on designing and manufacturing high-quality medical and dental chairs. […]
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Where is MTI’s equipment made?
MTI’s products are proudly designed and manufactured in the United States at our facility in Salt Lake City, Utah. This allows us to ensure the highest standards of quality and […]
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Where can I see MTI’s equipment?
Our main showroom is located at 3655 W Ninigret Drive, Salt Lake City, UT 84104-6572, USA. In addition,MTI regularly participates in industry events throughout the year. Visit the News/Announcement section […]
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How can I purchase MTI equipment?
Contact Sales for details. US and Canadian customers call us at (800) 924-4655, International customers call us at +1 (801) 875-4999, email us at [email protected] or click here to fill out a form for […]
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Does MTI equipment meet requirements for the ADA Section 44 ADA Tax Credit?
Yes. MTI offers 10 exam chairs that meet the ADA accessibility requirements set by both the U.S. Department of Health & Human Services (HHS) and the Department of Justice (DOJ). […]
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What requirements does a practice need to meet in order to use the ADA Section 44 Tax Credit?
To qualify, the practice must meet at least one of the following qualifications: 1. Annual gross receipts of the practice do not exceed $1,000,000. 2. The practice employs no more […]
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Does MTI equipment quality for the Section 179 Accelerated Depreciation tax deduction?
Yes. MTI equipment purchases generally qualify for the Section 179 deduction. This tax incentive allows businesses to deduct the full purchase price of qualifying equipment in the same year it […]
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Are there any special wiring requirements for MTI products, even though they are generally 24 volt. DC powered?
No, there are no special wiring requirements for MTI products. The electricity from your facility enters the chair and is converted to 24 volts of DC current by an onboard […]
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What is MTI’s warranty?
Generally MTI’s warranty is 1 year from shipment date, however the warranty may change per product. See product’s User Manual for warranty details.
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How can I get service on my MTI products?
MTI has service companies around the world to service your MTI products. US and Canadian customers call us at (877) 875-4990, International customers call us at +1 (801) 875-4990, email [email protected] or contact us […]
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What is MTI’s return policy?
All product returns must be authorized by MTI and require an RMA (Return Merchandise Authorization) number. For full details, please visit our Return Policy page. If you have questions or […]
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Why has MTI placed a Proposition 65 warning in its product manuals?
Proposition 65, also known as the Safe Drinking Water and Toxic Enforcement Act is a California law passed by direct voter initiative in 1986. Proposition 65 is intended to help […]
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